Frequently Asked Questions

When will the order arrive?

It depends on the selected shipping company and the person responsible for delivery. We provide a group of shipping officials in a group of major cities, and it usually takes from one to 3 days from the order and confirmation.

Is there delivery outside the country?

Currently, the contracted shipping companies deliver within the country and a group of cities specified on the delivery page. All cities that the shipping company representative reaches are displayed.

You can request delivery outside the country from the store team via WhatsApp to provide information on the weight of the product and pricing of international shipping agents who are not currently registered in the store.

In the event of a manufacturing defect in the product?

You must refer to and read the return policy to know the terms of return and exchange. In the event of a manufacturing defect, an agreement has been reached to return it. The shipping cost is calculated for the company and the reshipment is on the customer. As for the value of the product, it is not calculated on the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store provides a large quantity delivery service in the event of an order and there is a discount of up to 10-20% on some products. You can contact us directly via the Contact Us page and inquire about the quantities and the discount